1. How long has Ideal Stairs been in business?
2. Do you use solid material or veneer?
3. Can we use the stairs during renovation?
4. Do you install or refinish stair railings?
5. I know you specialize in stairs, but do you also install flooring?
We guarantee your experience will be a smooth and seamless one.
6. The appearance of my stairs and flooring is dull and boring, can I change the colour to revitalize the look?
7. My stairs have scratches, cracks or gouges and need a minor repair. Do you offer this service?
8. Do you have a showroom?
Our showroom is located at 141 Nugget Avenue, M1S 3B1 in Scarborough.
We are open to the public Monday – Friday 9 am – 5 pm, and Saturday by appointment.
9. Where can I see some of your customer reviews?
Additional reviews are available on our HomeStars page: http://homestars.com/companies/2800373-ideal-stairs.
10. Ideal Stairs completed our stairs and or flooring project, how do I submit a review?
Customer feedback is very important to us as we reflect on each review, and strive to offer the best customer service, and workmanship to our clients.
These are the following options:
1. Write us a review through HomeStars.
2. Write us a review for our website. Located under the TESTIMONIALS drop down menu.
11. How do I obtain a quote for my renovation project?
12. What methods of payment do you accept?
We accept cheque, cash, Interac and major credit cards (Visa, Mastercard).